Guarantee Policy
90-Day Money Back Guarantee Policy
We are confident you’ll love your new nails and lashes and find them easy to apply with our step-by-step guidance. If you’re unable to apply your nails or lashes successfully, we’ll refund your money.
How It Works:
Contact Us for Assistance: If you’re struggling to apply your nails or lashes, contact our support team within 90 days of receiving your product at hello@yspglowlab.us, and we’ll respond within 48 hours. Please provide detailed information about the issue you’re experiencing and include clear photos or videos showing the product condition and your application attempt. Refund requests without a documented application attempt will not be eligible.
Receive Personalized Help: our experts will provide detailed instructions and additional video tutorials to help you achieve the perfect application.
Replacement Before Refund: if the issue persists despite our guidance, we’ll offer a free replacement to ensure you have another chance to get it right.
Refund Eligibility: If the replacement still does not work for you, we will issue a full refund.
You can be confident that you’ll achieve a flawless look! Join thousands of happy customers who have already saved thousands of dollars by skipping the salon!