How We Stack Up
Our nails and lashes aren't the cheapest, but they're far from the most expensive. You’re paying for the highest-quality product possible without the unnecessary markups.
How to Remove?
Removing DIY cluster lashes can be simple and safe when done correctly. Follow these steps for the best results:
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Apply remover: Dip a cotton swab in the remover and gently swipe it along the base of your lashes, where the extension meets your natural lash. Avoid getting the remover in your eyes. For a detailed guide, check out our blog on removing our DIY cluster lashes.
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Let it sit: Allow the remover to work its magic for a few minutes, typically 3-5 minutes, as per the product instructions. This softens the glue, loosening the bond between the extension and your natural lash. We recommend using our specialized Lash Remover for effective results.
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Gently slide off: Using your fingers or tweezers (be very gentle!), slide the extension off your natural lash. If it doesn’t come off easily, don’t pull! Reapply the remover and wait a little longer.
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Repeat: Continue applying the remover and gently removing extensions one by one until all are gone.
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Cleanse lashes: Once all extensions are removed, use a gentle lash cleanser or oil-free makeup remover to clean any leftover glue or residue from your natural lashes.
Following these steps will help keep your natural lashes healthy and intact. Always handle your lashes with care to avoid damage or irritation.
How long does it lasts?
The longevity of false lashes depends on their type and the care they receive:
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Synthetic Lashes: Typically reusable up to five times with proper maintenance.
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Mink or Silk Lashes: More durable, allowing for reuse up to 20 times when cared for correctly.
Shipping & Returns
Shipping
We Ship From Our Warehouse in FL USA Every Business Day, Allowing 2 – 8 business days for shipping to most domestic locations (depending on the shipping service you choose) .BUSINESS DAYS ARE MON-FRIDAY. SATURDAY AND SUNDAY ARE NOT BUSINESS DAYS.
Orders May Have A Processing Time Of 5 Business Days During The Peak Holiday Shopping Season. Once Shipped A Tracking Number Will Be Emailed To You.
Order tracking
Once the purchase is made, the tracking number of the order will be automatically sent.
It is important that the information provided by you is correct so that you can receive the notification.
If you do not receive it, write to us at this email address: hello@yspglowlab.us
Returns & Exchage
All items (excluding final sale items) in theirunused/unopened condition are eligible for a return or exchange within 30 days of delivery. We will not accept returns or exchanges of any used items. To begin your return or exchange, please write us at hello@yspglowlab.usMake sure to have your order number and shipping zip code in hand!
Adhesive products, if not stored or handled correctly, may become ineffective or unsuitable for use. As a buyer. It is your responsibility to carefully inspect adhesive items upon delivery and notify us within 48 hours of delivery if there are any issues. This timeframe allows for an adequate assessment of the product's condition and any potential issues related to storage, handling, or transportation. We can not offer any replacements for faulty products outside of this 48-hour period.
APPLICATION GUARANTEE
If you have not been able to apply your eyelashes, press on nails or other product; don’t worry! we offer a 15 minute video call service (English or Spanish). Please complete this FORM (CLICK HERE) to schedule your video-call consultation!